Refund and Returns Policy

All the products must be returned in the original condition they were received in along with any bills and labels. Product Quantity must be more than 75% of the original packing size. Please follow the below-given steps to register your dispute within 7 days of receipt of the product. Disputes registered after 7 days of delivery may not be entertained by us.

How to raise a dispute for an order?
You need to register your dispute in the following way:

You need to send an email to connect@creatoons.com with the problem specified and return a request

When will I be refunded?
We can refund you when the receipt of the item back from you or the online tracking shows as delivered to our address. Remember that items have to be returned to us directly by you. Once you notify us of the receipt of the returned item, we will credit the amount back to you within 15 working days (does not include Saturdays, Sundays and Bank Holidays).

Management will be taking 100% decision on refund amount and policy depending upon the situation.

Refund and Returns Policy

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